Leadership of Change® Volume A - Change Management Gamification Leadership
Change Leadership Workshop Manual
Change Management Gamification Leadership: This change management gamification manual supports organisational leaders to learn about change leadership in a workshop environment using a business simulation. It includes a business case study that enables experiential learning in a safe environment so the skills and knowledge can be immediately applied back in the workplace.
About the Book: Leadership of Change® Volume A is a workshop manual used as one of the aids for learning change management through gamification. The benefits of change management gamification include a safe, fun learning environment with instant feedback and team learning that can be applied immediately back in the workplace. Volume A is a leadership simulation tool that focuses on change leadership. It helps leaders test different leadership change strategies through experiential learning with their peers. The colourful manual includes a case study about the implementation of an IT system to support the organisation as it adopts new technology and changing customer buying habits. The participants play the Head of Change role, working with twelve key stakeholders and an external partner to successfully implement change. Change leadership is usually played over a day and has three phases: Plan, Execute and Sustain. The simulation follows the ten step a2B Change Management Framework® (a2BCMF®). There are ten rounds and during each round the change leaders pick their chosen change tactic before they find out how the stakeholders react. The change tactics are supported by over 40 change management concepts, graphically illustrated.
Leaders go about their daily task of implementing the organisation’s strategy to deliver financial results. All of a sudden there is a change explosion that disrupts normal day-to-day operations. This is the leadership paradox:
Implementing change versus delivering day-to-day operations.
Leaders then need to adjust their focus to implement the change, so that the organisation stays ahead of the competition and continues to deliver revenue to its shareholders. That means the change has to ensure a return on investment, full employee change adoption, and sustainable change. This manual and the supporting workshop starts to provide the leaders of the organisation with the new change leadership skills and knowledge. Our Change Leadership Alignment process develops change leadership capability so the organisation’s leaders are aligned, as a high performing team, with change leadership skills and knowledge to successfully lead your organisation’s change, transformation or improvement to accelerate employee change adoption and deliver sustainable long-term benefits.
Contents
Change Management Gamification
List of Figures
Copyright and Disclaimer
Forward
Change Management Benefits
Change Disruption and Leadership
a2B Change Management Framework®
AutoChanzeTM Systems Case Study
AutoChanzeTM Systems Organisation Structure
Key Stakeholders
Round 1
Phase 1 – Plan the Change
1. Change Definition
2. Secure Sponsorship and Resources
3. Assess Previous Change
4. Develop Detailed Change Plan
A.Individual and Team Tactics
B.Plan Phase Reflections
Round 2
Phase 2 – Execute the Change
5.Communicate the Change
6.Assess Readiness
7.Manage Resistance
8.Develop New Skill and Behaviours
C.Individual and Team Tactics
D.Execute Phase Reflections
Round 1
Phase 3 – Sustain the Change
9.Adoption
10.Sustain and Close
E.Individual and Team Tactics
F.Sustain Phase Reflections
Glossary
Other Books in this Series
About the Author
List of Figures
Round 1:Phase 1 – Plan the Change
1.1 Strategic Alignment
1.2 Change Capacity
1.3 Elevator Speech and Communication
1.4 Stakeholder Resistance and Adoption
2.1 Sponsorship
2.2 Change Team
2.3 Leadership Alignment
2.4 Change Agents
3.0 Assess Previous Change
4.0 Project Change Plan (PCP)
Round 2: Phase 2 – Execute the Change
5.0 Communication Change Plan (CCP)
6.0 Change Readiness Assessment (CRA)
7.1 Resistance Groups and Individual Standpoints
7.2 Resistance Tipping Point
7.3 Fixed Verses Growth Mindset
7.4 Tell and Sell Implementation Approaches
8.1 Develop New Skills
8.2 Develop New Behaviours
Round 3: Phase 3 – Sustain the Change
9.0 Adoption
10.1 Sustain the Change
10.2 Balanced Scorecard
10.3 Close the Change Programme
10.4 Knowledge Transfer Process
CChange Management Body of Knowledge Volumes: 1, 2, 3, 4, 5, 6, 7, 8, A, B, C, D & E